Refund and Cancellation Policy/ Terms of Service

Respident Health Services hereinafter referred as “Booksleepstudy” facilitates a hassle-free online payment gateway registration. Since the website provides services, there is no return of services that can be availed exceptions may exist time to time and service to service which enable cancellation/refund.
Please read all refund and cancellation related policy to services offered and promotions before availing and or/registering and or/booking service.

Payments-

-All payments to be completed 4 5hours prior to receiving the service.

-All payment modes (except Cash on delivery) accepted

Cancellation –

Cancellation and refund for the same would be accepted under the following condition

1. Cancellation cannot be done in lesser than 10 hours prior to the appointment booked time.

2. cancellation within 3 hour -25% deduction on gross charges or rescheduling.

3. An appointment can be rescheduled 8 hour prior to the appointment booked time.

Rescheduling

Booksleepstudy will try to accommodate rescheduling as per the convenience of the customer and the availability of machines. In case of rescheduling not possible within the proposed options, the services shall be subject to cancellation policy and the refund for the same shall be process accordingly.
A rescheduled appointment shall not be eligible to any claim for refund, on cancellation.

Refunds

Booksleepstudy offers refunds purely on basis of facts concerning individual case.

No refunds/ cancellation post registration or / booking unless sufficiently provided evidence for-mistaken denomination, inaccurate payment deductions, duplicate payments, factual errors, and other instance where management agrees to refund.

After the Refund request has been accepted it shall be processed through the same route through which the payment has been made within 7days.

No refunds would be entertained once services rendered unlessBooksleepstudy agrees to some technical issues. In the above scenario, the services would be rendered after correction for free.

Booksleepstudy shall not be responsible in case communication is not received by the customer due to incomplete contacts given by the individual. In such scenario, Booksleepstudy shall assist in rescheduling of services with new contact details would be attempted

Booksleepstudyreserves the right to barcCustomers raising request for faulty claims, repeated rescheduling of appointments and refunds.

At no point of time Booksleepstudy shall be liable to pay interest on refund

Respident Health Services LLP reserves the right to modify/change the policy without prior intimation/publication/prior information.